| Job Location | Doha, Qatar |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Company DescriptionNH Collection brand showcases captivating hotels housed in authentic and unique landmark buildings in key cities of Europe and Latin America. Always determined to go one step beyond the guests? expectations, hotels are carefully conceived with an eclectic-elegant atmosphere for those who want to make the most of their trip.To serve the needs of the business, our guests and team members by ensuring that all guests are enjoying a positive and memorable experience.Guest Relations Manager is a key ambassador for the hotel, the NH Collection brand andcreates one of the most powerful first impressions to our guests. The position, and it?s team necessitates being an information provider, receiver, diplomat, problem solver, salesperson, resort representative, public relations agent, coordinator of activities and accountant, all performed with the utmost politeness, efficiency and friendliness.Next to the Front Office Manager accountable for the effortless and seamless movement of guests in and out of the hotel and providing exceptional levels of guest service through the guests? stay. Act as Manager on Duty on occasion and respond to emergency codes.The Guest Relations Manager will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with the hotel?s policies and procedures, ensuring that a high level of service is maintained.Qualifications? A strong focus on customer service? Prior experience in hotel front office operations is preferred? Excellent communication skills; fluency in English is required? Be able to work shifts, weekends and public holidays? Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
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