Ensure that hotel abides to all laws related to Ministry of Labor, Immigration, Civil Defense, Qatar Tourism Authority, Ministry of Interiors, Qatar Chamber, Medical Commission and other legal requirements
Consistently offer professional, friendly and engaging service
Maintain a good working relationship with government and immigration representatives
Secure all visa permits and resident licenses; following government administration guidelines as stipulated by law
Stay current on information relating to local law and changes in law regarding visas
Ensure proper invoicing for all visas, filing and the cancellation of no-show visas
Ensure the visas of terminated or resigned Colleagues are cancelled and ensure their exit or legal stay in the country
Work closely with the Human Resources office and assist on assigned projects as required
Follow departmental policies and procedures
Follow all safety policies
Other duties as assigned
General Responsibilities
To ensure that every Colleague always has an up to date legal residence compliances and that all licenses in the hotel are updated.
Attends meetings as scheduled.
Participate actively in company initiated associate activities.
Adheres to specific hygiene and personal appearance standards of the Hotel.
Reports to work on time as scheduled. Adheres to the set procedures for attendance and timekeeping.
Familiarizes oneself and adheres to the provisions outlined in the Employee?s Handbook, Disciplinary Code and Rules and Regulations.
Other DutiesAssimilate into The Raffles & Fairmont culture through understanding, supporting and participating in all elements. Demonstrate working knowledge of the service standards.Regular attendance in conformance with the standards, which may be established Accor from time to time, is essential to the successful performance of this position.Specific Job Knowledge, Skill and AbilityThe Government Relations Manager must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable adjustments.
Excellent written and verbal communication skills
Ability to effectively deal with a variety of audience, some of whom will require high levels of patience, tact and diplomacy.
Strong computer literacy including knowledge of Windows XP and Microsoft Office Suite of products including Word
Minimum Competencies
Working knowledge of Qatari culture, customs and laws
Fluent in speaking, reading, and writing of Arabic and also English speaking.
Excellent verbal and written communication skills;
Organizational and planning skills, including ability to prioritize work, handle multiple tasks simultaneously, set goals and enforce deadlines, while maintaining flexibility to reassess and prioritize goals;
Ability to function competently in a team environment;
Ability to take initiative, reasoning and problem-solving skills;
Working knowledge of Qatar Foundations
Multi-lingual
To be fully conversant with:
To be fully conversant with:
Hotel fire procedures
Hotel security procedures
Hotel Health and Safety policy and procedures
Hotel facilities and attractions
Hotel standards of operation and departmental procedures
Accor Grooming of Luxury and Appearance guidelines
