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General Claims Manager (Non-Motor)

1.00 to 10.00 Years   Doha, Qatar   02 May, 2024
Confidential Company
1 Jobs Openings
Job LocationDoha, Qatar
EducationNot Mentioned
SalaryNot Mentioned
IndustryInsurance & TPA
Functional AreaNot Mentioned

Job Description

Role Overview:As the General Claims Manager (Non Motor), you will be responsible for overseeing the efficient handling and processing of non-motor insurance claims at our company. You will lead a team of claims staffs, ensuring compliance with regulatory standards and delivering exceptional customer service to our policyholders.Key Responsibilities:

  • Manage and lead the non-motor claims department, including staff supervision, training, and performance management.
  • Develop and implement efficient claims handling procedures in accordance with Islamic insurance principles and regulatory requirements.
  • Review and assess complex non-motor insurance claims, ensuring accuracy, fairness, and adherence to policy terms and conditions.
  • Collaborate with internal departments such as underwriting and legal to resolve complex claims issues and mitigate risks.
  • Monitor claims trends and identify areas for process improvement to enhance operational efficiency and customer satisfaction.
  • Maintain strong relationships with external stakeholders including policyholders, brokers, and third-party service providers.
  • Prepare and present claims reports and analysis to senior management, highlighting key performance metrics and areas for improvement.
Requirements:
  • Bachelors degree in business, finance, or related field; insurance certification is a plus.
  • Proven experience in non-motor insurance claims management, preferably insurance background
  • Strong knowledge of insurance principles, policies, and regulations governing non-motor claims.
  • Excellent leadership and interpersonal skills with the ability to motivate and develop a high-performing team.
  • Analytical mindset with the ability to assess complex claims issues and develop effective solutions.
  • Proficiency in Microsoft Office Suite and claims management software.
  • Fluent in English; Arabic language proficiency is advantageous.

Keyskills :

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