Field Service Engineer

Fresher Doha, Qatar 21 Dec, 2020

Job Location	Doha, Qatar
Education	Bachelor's degree / higher diploma
Salary	Not Mentioned
Industry	General Engineering Consultancy
Functional Area	Not Mentioned

Responsibilities

Represent the Flight Services organization as the prime technical contact on system interaction and operational issues
Respond via phone or email to analyze technical issues and determine / execute corrective action plan to resolve customer and OEM SATCOM issues
Manage established internal and external (customer) network nonfictions
Engage Tier III support as required and manage case until indented issue is resolved
Develop Required Knowledge Management collateral to facilitate knowledge re-use and process improvement
Provide support and customer training for an array of mobile apps in the areas of Cabin Services, Flight Support and Maintenance
Create and maintain training and support documentation for all supported mobile apps

Keyskills :

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