| Job Location | Doha, Qatar |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Fairmont Gold Pool Lounge AttendantInspiring and engaging. As the Fairmont Gold Pool Lounge attendant, you will show your leadership and interpersonal strengths to maximize the Rooms Operations, and ensure an exceptional guest journey. At Fairmont Austin, our exclusive lifestyle hotel floor, Fairmont Gold, is a privileged hotel-within-a-hotel experience. Our dedicated Fairmont Gold team strives to deliver the highest level of personalized service to each Fairmont Gold guest. The VIP service begins the moment you arrive at the specially reserved reception desk on the private Fairmont Gold floor.What you will be doing:Manage all aspects of the Fairmont Gold Experience and ensure all service standards are followed with friendly and engaging serviceHandle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guestsMaximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practicesWeekly reporting of department labor hours in accordance with forecast and budgetMonthly reporting of Fairmont Gold expenditures, profit and loss statements, and upsell revenueTrack and forecast daily, weekly and monthly Fairmont Gold occupancy levels and plan the department and staffing accordinglyWork with the Executive Chef and Culinary Team to determine the Fairmont Gold Lounge menu presentationHandle guest concerns and react quickly, logging and notifying proper areasDevelop department onboarding program and train all Fairmont Gold colleaguesDevelop and maintain strong guest relationships to ensure brand loyaltyProvide exceptional Concierge information to our guests about local and area attractionsOther duties as assignedYour experience and skills include:Service focused personality is essential and previous leadership experience requiredPrior experience working with Opera or a related systemExperience working in a Food & Beverage settingProven ability to build and maintain good relationships with all stakeholdersCommunicate thoughts, actions and opportunities clearly with strong networking skillsAbility to lead by example, believe in a strong team culture and set the scene for high performanceOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor?s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow?s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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