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Experiences Curator / Customer Services Specialist

0.00 to 2.00 Years   Doha, Qatar   31 Oct, 2023
Job LocationDoha, Qatar
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther
Functional AreaNot Mentioned

Job Description

Company DescriptionWelcome to experience.qa! Experience Qatar is a Destination Management Company based in Doha, Qatar that specializes in providing breathtaking and authentic excursions. Our team of award-winning tour guides are multilingual, multicultural, and locally born, and are passionate about showing our guests the very best that Qatar has to offer. Join us in falling in love with Qatar!Role DescriptionExperience Qatar is seeking a full-time, on-site Experiences Curator / Customer Services Specialist in Doha, Qatar. The Experiences Curator / Customer Services Specialist will be responsible for creating and curating unique and authentic itineraries for our guests, as well as providing exceptional customer service throughout the entire guest experience. This includes communication via email, phone, and in-person, as well as problem resolution and follow-up. The ideal candidate will be passionate about the tourism industry, highly organized, an excellent communicator, and able to work in a fast-paced environment.Qualifications

  • Prior experience in a customer service role
  • Excellent communication skills, both written and verbal, in English and Arabic
  • Strong organizational skills and attention to detail
  • Ability to multitask and work in a fast-paced environment
  • Passionate about the tourism industry and showcasing the best of Qatar
  • Proficient in Microsoft Office and ability to learn new software quickly
  • Bachelors degree in tourism, hospitality, business, or a related field (preferred, but not required)

Keyskills :
Microsoft Office customer service Organizational communication Problem resolution

About Company

Hilton Worldwide Holdings Inc., formerly Hilton Hotels Corporation, is an American multinational hospitality company that manages and franchises a broad portfolio of hotels and resorts. Founded by Conrad Hilton in May 1919, the corporation is now led by Christopher J. Nassetta.

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