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Enterprise Collections Advisor

0.00 to 5.00 Years   Doha, Qatar   20 Jul, 2023
Confidential Company
1 Jobs Openings
Job LocationDoha, Qatar
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryTelecommunications
Functional AreaNot Mentioned

Job Description

Responsible for managing Corporate accounts˙ all collections activities including dunning, billing reconciliation and managing the relationship of Internal stakeholders & Key Accounts spocs, owns cash flow of the segments ensuring the right experience is delivered to internal & external customers, Responsible for managing collections from de-active Enterprise account & responsible for external collection agencies management and reportingCollection operations

  • Regular follow up on delinquent accounts through emails, calls, field visit˙ & maintaining collection feedbacks for all delinquent accounts in corporate segmented accounts
  • Coordinating with AMs & other internal functions for disputes & collections from delinquent accounts
  • Ensuring the flow to 90+ is minimal as per the targets aligned for each segments
  • Insure zero unplanned barring occurs for corporate accounts.
  • Timely & accurate allocations to DCA for 60+˙ buckets of Enterprise segment
  • Regular follow up on delinquent accounts through emails, calls, field visit & maintaining collection feedbacks
  • Coordinating with collections agencies & other internal functions for disputes & collections from delinquent accounts
  • Field visits at customers and agencies location
  • Supporting DCA with necessary documentations to recover & doing skip tracing for 90+ accounts of SME
  • Collections performance for 60+ buckets.
  • Agency Commission management
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