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Duty Manager

1.00 to 10.00 Years   Doha, Qatar   16 Jun, 2022
Accor Hotels
1 Jobs Openings
Job LocationDoha, Qatar
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Ibis& Adagio DohaDuty ManagerDuty Managersare responsible for overseeing the general daily operations of the Front office.What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
  • Responsible in ensuring the efficient operation in Front Office
  • Ensure that all team members are properly trained
  • To handle complaint / incidents / accidents occurring in the hotel when required
  • To manage & motivate the teams to upsell and to make sure that the rates given are matching with the instructions received.
  • To ensure that a pertinent/relevant shift?s logbook is maintained updated and to check the logbook from the different sections of the Front Office
  • Develops high quality relationships with guests throughout their stay, in order to encourage loyalty.
Your experience and skills include:
  • Minimum experience of two years in a similar role in 4 star Hotel.
  • Degree or Diploma in Hospitality Management is an asset
  • Knowledge of Opera.
  • Computer knowledge in MS Office (Word, Excel, PowerPoint).
  • Proficiency in English language. Arabic & French are an asset.
  • Experience with a hotel loyalty program is an asset.
  • Passion for guest service.
  • Excellent written and verbal communication, interpersonal and leadership skills.
  • Highly organized, results-oriented with the ability to be flexible and work well under pressure.
  • Must have the ability to handle a multitude of tasks and guest requests.
  • Should possess or seek certification in basic first aid.
  • Strong guest service orientation and training skills background required.
  • Ability to work independently and prioritize responsibilities.
Your team and working environment:IBIS & Adagio has a total of 306 keys including sold units as well as 1 F&B outlet & Lobby Cafe Gym and Pool .Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor?s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor, visithttps://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

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