Direct Sales Executive

Job Description

For us, sales are the foundation of our business and whether its on a global or regional scale, our sales employees thrive in a performance-based culture. Whilst they are adept at creating opportunities, they are experts when it comes to closing deals and confidentially managing complex sales processes. Exceptional work is created by an exceptional team and they are unified in their approach, no matter what the audience. Whether it be leading on solutions relating to the Internet of Things, Cloud and Security services, Connectivity, Unified Communications, or indeed Global Carrier Services, our sales teams are a force to be reckoned with and bring our world-class total communications portfolio springing into life. They are the reason our customers can expect to succeed in the digital arena. A pretty bold claim but one that is backed up. Split into several key areas, such as geographical regions, they are a close-knit team, working towards one common goal- helping our customers reduce costs to enable them to be a ?Ready business?. But the key question is - are you ready to join them?ÿWith us, you will:

• Track a business plan and sales strategy for the market that ensures the attainment of company sales goals and profitability. Setting sales targets against sales forecast and Monitoring teams volume & revenues against forecast.
• Build a strong relationship with the top 50 accounts & ensure the team delivers the VIP treatment and the best customer experience for these accounts. Maintains contact with all clients in the market area through joint visits to ensure high levels of client satisfaction, wherever required.
• Identify problems and provide solutions to guide the sales staff on the best way in handling accounts. Assists in the development and implementation of sales management/marketing plans as needed based on the market situation
• Assure Recruits, tests, and hires Account Executives based on criteria agreed upon responsible for the performance and development of the teams.
• Set a clear plan for high achievers and star performance employees to build a healthy competing atmosphere that helps in accelerating reaching quota & strategy. Track daily/weekly/monthly reports.
• Conducts one-on-one reviews with all sales to build more effective communications to understand training and development needs and to provide insight for the improvement of the Account Executives sales and activity performance.
• Monitor cross-function activities (Credit Control, Marketing, activation, bidding). Ensures that all teams meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals, and closes.
• Focus on tracking the customer experience and be sure that they are up to date with all new offers on time.
• Resolve customer complaints through sales staff by investigating problems, developing solutions, tracking reports, and making recommendations to assistant sales managers.
• Participate in marketing events such as seminars, trade shows, and telemarketing events as required.
• Performs related tasks consistent with skills and abilities and general responsibilities as assigned by the Line Manager.

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