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Digital Lead

1.00 to 10.00 Years   Doha, Qatar   24 Aug, 2022
Vodafone Qatar
1 Jobs Openings
Job LocationDoha, Qatar
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryTelecommunications
Functional AreaNot Mentioned

Job Description

Digitally focussed and providing a truly world class customer experience is a critical part of what Vodafone stands for. From researching a product or service on our website to buying in a way that fits your daily life, to receiving instant help and solutions with customer queries, we want customers to have the most engaging and inspiring experience possible so that they want to join Vodafone and then stay with us because of the standard of service we provide. From driving penetration and functionality of the My Vodafone App to developing and implementing our global customer experience programme, our Customer Experience teams relentlessly identify ways to improve our customers? experience of Vodafone to help us become a truly admired company.With us you will:

  • Generate revenue and overachieve sales targets for ecommerce channels,
  • Manage descriptions, categories, provides content descriptions for goods offered through eShop
  • Manage creation of content for website and eShop to stimulate sales,
  • Plan, run and manage digital offers, promotions, and campaigns to meet given sales targets,
  • Run acquisition campaigns through paid and own media,
  • Work closely with UI/UX team and developers to ensure best experience for customers using ecommerce channels,
  • Work closely with terminals and operations teams on forecasting to assure uninterrupted orders delivery to customers,
  • Provide analysis and reports on metrics such as daily/weekly/monthly sales by product, category, campaign, channel etc.

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