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Customer Service Representative (Chat Support / Social Media)

3.00 to 5.00 Years   Doha, Qatar   05 Apr, 2023
Job LocationDoha, Qatar
EducationNot Mentioned
Salary$500 - $1,000
IndustryTelecommunications
Functional AreaNot Mentioned

Job Description

Purpose:To attend and resolve customer complaints related to Ooredoo product/ services and programme benefits ensuring complete customer satisfaction coming through social media channels like Facebook, twitter, Live Chat etc.Context:Respond to customer needs related to Ooredoo services/products, including after-sales services, programme benefits enhancing customer relationship and experience.OverviewCustomer Service Representatives to provide superior customer services to all customers on the digital platform like Facebook, Twitter, Live Chat, Instagram etc.˙Business orientationEncourage healthy relationship between customers and Ooredoo to enhance customer satisfaction˙

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