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Customer Service Representative (Chat Support / Social Media)

1.00 to 10.00 Years   Doha, Qatar   24 May, 2021
Job LocationDoha, Qatar
EducationNot Mentioned
Salary$500 - $1,000
IndustryTelecommunications
Functional AreaNot Mentioned

Job Description

Purpose:To attend and resolve customer complaints related to Ooredoo product/ services and programme benefits ensuring complete customer satisfaction coming through social media channels like Facebook, twitter, Live Chat etc.Context:Respond to customer needs related to Ooredoo services/products, including after-sales services, programme benefits enhancing customer relationship and experience.OverviewCustomer Service Representatives to provide superior customer services to all customers on the digital platform like Facebook, Twitter, Live Chat, Instagram etc.?CustomersBusiness orientationEncourage healthy relationship between customers and Ooredoo to enhance customer satisfaction?Communicating, negotiating & influencing

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