Customer Service Representative

5.00 to 10.00 Years Doha, Qatar 01 Aug, 2019

Job Location	Doha, Qatar
Education	High school or equivalent
Salary	Not Mentioned
Industry	Construction & Building; Civil Engineering; General Engineering Consultancy
Functional Area	Not Mentioned

Manage?large?amounts of incoming calls
Generate sales leads
Identify and assess customers? needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team?sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Keyskills :
Customer CareCustomer Service ManagementCustomer Service OrientedCustomer ServiceCustomer Service Skills

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