responsible for merchandising the products and services for the benefit of the organization.
works in a broad variety of different retail locations .
Assists the customers in an efficient manner by giving useful information about the services and products.
Explains the customers about the superiority of the products in the competitive market and portrays a beneficial picture of the products in front of the customers.
Gives accurate information about the prices of the products to the customers and directs them to the products that are within the budget of the customers.
Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available
Handle complaints, present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved
Handling customer inquiries about policies or claims status
Interacting with other departments within an insurance company to answer questions about policies or claims status
Explaining coverage details to customers, including how specific products work or what types of claims can be filed
Processing applications for new policies and updating existing policies with any changes in coverages or premiums
