Bridge the daily communication between internal and external departments in operational matters to ensure timely and accurate delivery of products
Receive the order, validate the LPO matching with the item description and agreed price based from the database.
Create order against the LPO received and ensure timely delivery
Ensure daily activities are carried out in a timely and accurate manner
Customer order management & key customer contact for issues including shortages, delivery tracking etc.
Develop knowledge and understanding of Chef Middle Easts products and operations
Liaising with external and internal customers (Sales, Logistics, Distribution Departments)
Ensuring and exhibiting a professional attitude and demeanor to all who contact the company and to receive all orders and incoming consumer complaints for all products
Forward complaints to the relevant Supervisor
Inform and update the Sales / Operations team of any new customers, issues or concerns
Perform any other tasks as requested by the Line Manager / Department Head
