Customer Service Agent (12 Months Contract)

2.00 to 5.00 Years Doha, Qatar 05 Apr, 2024

Job Location	Doha, Qatar
Education	Not Mentioned
Salary	Not Mentioned
Industry	Human Resources Outsourcing
Functional Area	Not Mentioned

About the job Customer Service Agent (12 Months Contract)

Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Keyskills :

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