| Job Location | Doha, Qatar |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Automotive Dealership & Distributor |
| Functional Area | Not Mentioned |
Ensure all the data entered on the database system is correct and precise.Update Customer Information.Contact customers and Companies.Update our DMS and project sheet daily Create and follow all the data through Kerridge (CRM), LMS, LMT?.)Monitor all Customers Inquiries from different channels (Web, social media, Landline ?)Monitor Our daily Survey to ensure that our client?s satisfaction Provide a daily Digital Leads Report.To keep a diary of press communications activityProvide a Monthly Digital Monitoring ReportAttend to customers contacts (Inbound/Outbound) and resolve inquiries, issues, and complaints.Maintain high level of customer satisfaction and promoted company reputation by ensuring complaints received are logged in system, followed up, customer notified and provide updates on resolution.Educates and directs customers to appropriate channels to enhance customer convenienceHandle average of 100 Call per day.
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