You will ensure that the airport commercial offering is inline with Hamad International Airport (HIA) strategic˙objectives and positioning and manages its˙implementation˙end to end.˙˙˙
You will ensure that the performance of the assigned concessions activities is realized at the most effective and profitable way, securing at all times HIAs revenues/benefits and Vendors contractual obligations.˙Exploits potential new commercial offerings, enhancing further the commercial mix in the airport.
You will˙support˙Department?s manager˙in˙the˙implementation˙of˙the˙commercial˙strategy˙within˙HIA?s˙˙footprint˙including˙the˙terminal˙and˙other˙facilities for˙commercial˙use,˙by˙contributing˙to˙the˙development˙of˙product˙mix,˙locations,˙stores˙layout˙and˙appearance,˙rental˙and˙concession˙fees,˙selection˙of˙vendors˙and˙award˙process.
You will observe competition which includes the local market and regional airports and analysis results.
You will be accountable for all existing˙commercial offer,˙including˙but not limited to,˙retail stores, dinning,˙currency exchange,˙car rentals,˙hotel services,˙banks,˙airports car parking, etc.by performance monitoring and revenues generation, within˙HIAs footprint
You will optimize revenues from the concessions assigned to him/her by regularly reviewing and evaluating the agreed commercial terms with the vendors, recommending improvement modifications to vendors operations, in order to best serve the passengers requirements and airports commercial offer.
You will regularly evaluate vendors performance, plans, procedures and practices and makes appropriate changes if needed.
You will instruct vendors to perform all essential adjustments/modifications (i.e.˙assortment, prices, offers) through their operations/unit(s) towards passengers satisfaction˙and safeguard at all times Airports revenues.
You will be the liaison between the selected vendors and airports competent departments for all issues related to the fit-out process and final approvals, for the operation of the new commercial space(s), areas or other facilities available for the offer of any types of commercial activities.
