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Client Affairs Coordinator

2.00 to 5.00 Years   Doha, Qatar   02 Sep, 2021
Job LocationDoha, Qatar
EducationBachelor's degree / higher diploma
Salary$1,000 - $1,500
IndustryAdministration Support Services
Functional AreaNot Mentioned

Job Description

  • Accepting client request through mobile app/ website/ call center as per availability of resources.
  • Once request is accepted, client affairs section will schedule staff and driver to take manpower.
  • Informing and making sure that staff is ready to leave on time to clients place.
  • Printing all client request form and handing over to driver.
  • Managing team of drivers.
  • Managing and maintaining all vehicles in coordination with driver i.e. cleaning, regular maintenance, fueling etc.
  • Managing all reports related to clients.
  • Managing records for daily, weekly client request.
  • Submission of weekly report.
  • Receiving calls from clients regarding any client complains.
  • Either resolving or forwarding complaint to concerned department.
  • Maintaining sign in and sign out timing for manpower.
  • Calculation of overtime if any.
  • Forwarding monthly attendance sheet of workers to Operations Director.

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