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Channel Operations Specialist

2.00 to 5.00 Years   Doha, Qatar   05 May, 2023
Confidential Company
1 Jobs Openings
Job LocationDoha, Qatar
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryTelecommunications
Functional AreaNot Mentioned

Job Description

Great business decisions that are made are only as great as the commercial teams making them, and weve got one of the best in the world. Our commercial teams are the bedrock of Company making the most of opportunities every day and were proud to recruit talent who empower us commercially & operationally. We provide Big data, insights and analysis so that were armed and ready to shape the future of Company. More insights, more innovation, more freedom.˙ We strive for our A-Game only which is why were at the heart of driving innovation and new initiatives for Company.˙ Joining our Commercial team means you will look at strategy, transformation, bids and products. You will evaluate solutions, costs and competition and we encourage and reward you for initiating your own route to success˙With us you will:

  • Be responsible for successful operation of retail stores, Implement and manage adequate processes and policies to enable each channel to run at optimum capacity ensuring their sole focus is on delivery of all required service and sales opportunities across our direct and indirect channels.
  • Ensure retail stores are fit for operations, all equipment, systems, demo handsets, security devices, digital content are operational and up to date.
  • User access management - ensure all sales staff have adequate access to the system they use for sales activities
  • Attend GTMs (Go-To-Markets) representing the sales channels, provide inputs to support the channels with required processes and system enhancements.
  • Work cross functionally with CBU segments and CXO process team to create and implement required processes in the sales channels.
  • Identify improvement opportunities on systems used by frontline staff and propose changes to better manage user experience and minimize potential risk.
  • Work closely with service desk and technology operations to resolve system related issues
  • Vendor management - Raise POs and receipt the POs on time, provide requirement for new RFP for channel projects, Onboard new vendors
  • Ensure channels have required stock of SIMs for sale
  • Ensure e wallets for POS machines and SSMs are topped up and dont run out.
  • New Stores Roll out Support - Run a GTM and manage all stakeholder for new store roll out.
  • Manage the inventory of sales tools such as Tablets and Recharge POS machines

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