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Centre Operations Manager

5.00 to 10.00 Years   Doha, Qatar   28 Nov, 2024
Job LocationDoha, Qatar
EducationPost Graduate; MBA / Management Post Graduates
SalaryNot Mentioned
IndustryTop Management
Functional AreaNot Mentioned

Job Description

Job Title: Business Head / Centre Operations ManagerLocation: QatarPremium Solutions Consultancy is hiring a Business Head / Centre Operations Manager for an esteemed academy in Qatar. This role involves overseeing the day-to-day operations of the academy, ensuring exceptional customer service, and driving profitability. The ideal candidate will have a strong business background, leadership experience, and a passion for the arts and skills development.Key Responsibilities:•Oversee the smooth operations of the academy, ensuring high standards of customer service.•Collaborate with departments such as Marketing, Events, IT, HR, and Finance to achieve revenue targets and cost efficiency.•Develop and implement business plans and strategies for growth.•Maintain excellent relationships with internal and external stakeholders, including vendors.•Lead and inspire a multi-cultural team, fostering collaboration and teamwork.•Understand customer needs, forecast trends, and implement solutions to enhance satisfaction.•Manage vendor relationships and ensure operational excellence.•Represent the academy with strong public speaking and communication skills.Requirements:•Bachelor’s or Master’s degree from a reputed university.•5-7 years of relevant experience, with a minimum of 4 years in a leadership role managing teams.•Proven track record in business operations, preferably within the arts or skills development industry.•Strong business planning skills and a customer-centric approach.•Excellent communication skills in English (oral and written).•IT proficiency and a confident public speaker.•Personal attributes: Enthusiastic, organized, flexible, and proactive with a pleasing personality.

Keyskills :
IT proficiency and a confident public speaker. •Personal attributes: Enthusiastic organized flexible and proactive with a pleasing personality.

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