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Cashier

1.00 to 10.00 Years   Doha, Qatar   10 May, 2022
Confidential Company
1 Jobs Openings
Job LocationDoha, Qatar
EducationNot Mentioned
SalaryNot Mentioned
IndustryHospitality & Accomodation; Catering, Food Service, & Restaurant; Food & Beverage Production
Functional AreaNot Mentioned

Job Description

Role Objective:

  • The Cashier shall: (a) ensure proper collection of guest preferences, communicate to the team and guest relations department; (b) strive to build food & beverage data base for the restaurant by collecting business card from all dinners; and (C) acknowledge guest all the time however busy or not and anticipate their needs.
  • Primarily responsible for serving guests within our restaurants, their main function is to provide efficient service and excellent hospitality to all our guests on a daily basis.
  • In addition will be responsible for cash control elements, food quality and managing guest dissatisfaction
Key AccountabilitiesKnow-How (for all levels)
  • Be present at the restaurant/ outlet entrance and ensure proper grooming all times.
  • Welcome guest with a smile, reconfirm reservation and seating, assist guest to the table as required.
  • Offer menus, advice guest on non-available items, take orders and communicate any special request.
  • Maintain complete knowledge of all products sold in the restaurant.
  • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
  • Maintain complete knowledge and comply with all departmental policies/service procedures.
  • Maintain knowledge of special items in each Special event.
  • Ensure all cashiering procedures are processed in compliance with accounting standards.
  • Check and ensure that all sales counters/show case are full and in good condition according to Gourmet shop procedures.
  • Complete opening side duties:
  • Micros and manuals checks procedures
  • VIPS in the restaurant
  • Monitor and maintain cleanliness of area .
  • Refill beverages according to procedures.
  • Anticipate guests needs, respond promptly and acknowledge all guests, however busy, whatever time of day.
  • Maintain positive guest relations at all times.
  • Be familiar with Restaurant services/features and local attractions/activities to respond to guest inquiries accurately.
  • Monitor and maintain cleanliness, sanitation and organization of all service areas following procedures laid down in departmental manual.
  • Complete closing duties as assigned:
  • Properly store all reusable goods.
  • Restock items for next service.
  • Transport all dirty linen to Laundry.
  • Secure all supplies at shift end.
  • Leave duty after reporting to supervisor.
  • Answer outlet phone within 3-rings, using correct verbiage as per telephone etiquette.
  • Monitor guest?s comments/feedback ? record and pass on to Restaurant Manager.
  • Maintain reservations book and keep clean and organized at all times.
  • Successful completion of the training/certification process.

Keyskills :

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