Dealing with customer enquiries about the availability and cost of vehicles.
Opening & closing Rental Agreements and managing related documentations.
Showing customers, the vehicle along with the checklist and handling related queries if any.
Billing customer for personal rental paid by credit card or cash for monthly, weekly and daily rental.
Follow up for pending payments for monthly clients and incase of corporates for the necessary Purchase Order.
Generate invoices for all monthly rentals and provide copies for Accounts Department.
Prepare SRA (Statement of Rental Agreement) and send to accounts or concern department on daily basis.
Handling incoming and outgoing correspondences from both external and internal clients of station.
Handle outbound reservation request via Click4wheels
Prepare month end reports for the sales supervisor (Pending payments, monthly RA & Sales Dept. Work details)
Co-ordinate with Operations for service/maintenance due vehicles & return of Job completed vehicles.
Control & maintain the station Keys (DR, RR, NR/Replacement)
Prepare driver daily sheet wherever applicable.
Ensure the implementation of Quality & Safety, Environment and Road Traffic Safety Management System (ISO 9001, ISO 14001, ISO45001 and ISO 39001), in the department / functions.
Ensure the maintenance and evaluation of Quality, Health & Safety, Environment and Road Traffic Safety Management Systems.
Report the performance of Quality, Health & Safety and Environment and Road Traffic Safety to the Superior for review and improvements.ÿÿ
