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Call Center Agent

1.00 to 10.00 Years   Doha, Qatar   07 Feb, 2022
NBK Travel
1 Jobs Openings
Job LocationDoha, Qatar
EducationHigh school or equivalent
SalaryNot Mentioned
IndustryTravel Agency
Functional AreaNot Mentioned

Job Description

  • Attending incoming calls from customers and collect their details
  • Determining an itinerary and other travel arrangements
  • Making travel and accommodation reservations.
  • Offering face to face and telephone advice to customers.
  • Quoting holidays and converting these to bookings.
  • Maximizing sales and customer holiday experience by suggesting upgrades.
  • Offering excellent customer service, dealing with complaints in a calm and diplomatic manner.

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