| Job Location | Doha, Qatar |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | IT Services |
| Functional Area | Not Mentioned |
- Responsible primarily for establishing the section, provide the framework and tools initiate engagement and service management relationship with the principal customers and stakeholders of IT.- Builds and maintains strong relationships with business partners and acts as a liaison between information services teams and the business partner.- Manages and mentors a BRM team that builds and manages strategic relationships with business partners.- Acts as an advisor to business partners to shape their strategy with regard to technology and ensure they are aware of IT service offerings.- Promotes business projects and value to the IT leaders and community.- Works with business analysts to help their business units define new capabilities.- De?nes, prioritizes, and manages program and project initiatives.- Tracks ROI for business initiatives including cost, bene?ts, and risk.- Helps de?ne and communicate new services to support business needs.- Participates in development of business strategic planning and IT strategic planning.- Assists in the development of metrics used to track value delivery.- Provides details on cost, value, and opportunity to optimize IT spend (initiatives and support services).- Communicates business needs with appropriate IT solution center to gain alignment between business needs and technical capabilities.- Gathers high-level business requirements and de?nes scope during initial discovery by conducting meetings/interviews, and facilitating large group/cross-functional sessions with partners.- Leads in the development of business cases requiring IT-based solutions.- Establishes initial vendor relationships and maintains a forward-looking view of vendor direction.- Interfaces with vendors to understand whether vendor products will meet business requirements.- Monitors that the solution center is meeting the partner?s expectations.- Re?nes SLAs based on business need.- Maintains up-to-date awareness of industry and technology trends, and makes recommendations for implementation of new/upgraded systems and technologies
Keyskills :
Building Strategic Relationships Business Relations Project Management
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