Business Policies and Process Analyst

Job Description

Business Policies and Process AnalystQatar Airways Location Doha, Qatar Category Corporate & Commercial Job Id 156254Closing Date:08-08-2022 JOB DESCRIPTIONAbout the roleAs a Business Policies and Process Analyst, you will be responsible to collect procedural, operational or industry mandated information to contribute to policy changes affecting customer serving of reservations, ticketing or operations. You will re-evaluates policies and procedures with Policies and Regulatory Compliance Manager to ensure compliance with requirements across geographical markets with implementation based on optimal commercial needs. Other key accountabilities would include: * In cooperation with the line manager, drafts, for approval the wording/documentation of policies and procedures ensuring clarity and ease of application for commercial success and operation efficiency * Evaluates existing policies and procedures up-to-date with the focus on standardization across the business * Incorporates changes in the policies and procedures with respect to organization structure and authority limits * Maintains policies, procedures and other commercial guidelines in the Commercial Documentation Management System to ensure that latest versions are always available to Direct Distribution Channels * Following priorities set by departmental management, identify opportunities to simplify and remove non-value added steps in order to contribute to better handling customers and business transactions * Act as a trusted advisor to answer queries pertaining to commercial policies, procedures and guidelinesBe part of an extraordinary storyYour skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You?ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what?s never been done before. Together, everything is possible.QualificationsAbout YouWe are looking for a passionate and experienced professional to join the Revenue Management Team * Bachelor?s Degree or Equivalent ? essential degree in Economics, Business Economics, Operations or a relevant discipline * Adequate airline commercial training * Minimum 3 years of relevant experience in development policies and procedures and delivery of training materials * Work experience with CRS/ GDS Reservations and Ticketing functions * Understanding of industry standards and regulatory affairs * Knowledge of Revenue Management theory is an advantage * Knowledge of Passenger Service System is an advantage * Analytical skills ? ability to identify and resolve critical issues * Excellent English c ommunication skills ? b oth - written and verbalAbout Qatar Airways GroupOur story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We?ve grown fast, broken records and set trends that others follow. We don?t slow down by the fear of failure. Instead, we dare to achieve what?s never been done before. So whether you?re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.How to ApplyIf you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration. Location Doha, Qatar Category Corporate & Commercial Location Doha, Qatar Category Corporate & Commercial Location Doha, Qatar Category Corporate & Commercial Location Doha, Qatar Category Corporate & Commercial Location Doha, Qatar Category Corporate & Commercial Location Doha, Qatar Category Corporate & Commercial Location Doha, Qatar Category Corporate & Commercial Location Doha, Qatar Category Corporate & Commercial

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