Bookstore Supervisor (Qatari preferred)

Job Description

College of the North Atlantic - Qatar Profile:The beautiful and culturally progressive State of Qatar is home to a robust TVET higher education institution, College of the North Atlantic ? Qatar (CNA-Q). Established to meet the ambitious and visionary goals of the State of Qatar, CNA-Q is a partnership between the State of Qatar and the College of the North Atlantic in Canada. CNA-Q, a national technical college, fills the State?s need for graduates who have applied technical training in their fields of study.The state-of-the-art campus hosts around 600 staff and 3000 students. CNA-Q is the third largest post-secondary institution in Qatar, offering 34 advanced diploma, diploma, and certificate programs in a range of technical areas including Business Management, Information Technology, Engineering Technology, Industrial Trades, Health Sciences, and General Education. In September 2020, the College started offering its first Applied Bachelor Programs, which provide a high-quality mix of theory and applied analytical vocational and occupational skills and competences, coupled with career-oriented, practical education and training. Since CNA-Q?s inception, the College has graduated thousands of alumni who are proudly contributing to a knowledge-based economy!Department Profile:???? The College of the North Atlantic - Qatar is inviting nominations and applications for the position of Bookstore Supervisor. Reporting to the Finance Manager, the Bookstore Supervisor must be a proven leader with the skills and expertise necessary to ensure the smooth day-to-day operation of the campus bookstore.Duties and Responsibilities:?? ??This position requires a service-oriented and customer-centric individual who will provide assistance in the operation of the campus bookstore by helping customers in the purchase of books and/or supplies, receiving merchandise, and performing data entry within regards to inventory. The incumbent will also, manage purchasing of textbooks and ensure the textbooks are in alignment with course requirements.The successful candidate should have experience working in a similar or related role, preferably within an educational institution and possess the qualifications necessary to be successful in the role of Bookstore Supervisor. He/she will also be responsible to assist students and instructors in locating textbooks or supplies, ensure the availability of back-ordered books, and liaise with the college?s Procurement Department to purchase and follow-up on orders for textbooks and other supplies.The successful incumbent of this position will monitor the titles, ISBN, and quantity of textbooks received and reconcile with the purchase order. He/she will also liaise with the schools to ensure textbook orders are in line with the school?s requirements and individual course objectives.The successful candidate will also coordinate with the Procurement Department to resolve text book issues with vendors for example, missing pages, shipment damages, etc. He/she will maintain bookstore stock inventory control records, provide a list of low stock items for reorder, and ensure orders received in PeopleSoft are interfaced to MMS system.The successful incumbent will provide high-level of customer service by responding to direct phone calls and walk-in inquiries by customers in a professional and timely manner, during hours of operation. He/she will also provide accurate information regarding stock availability in a timely manner. Candidates will ensure the bookstore is well-organized at all times. This includes ensuring shelves are labeled with the relevant details (ISBN, MMS, description, etc.), books are organized according to departments/themes, and merchandise is displayed in an appealing manner.

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