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Biomedical Engineer

1.00 to 10.00 Years   Doha, Qatar   12 Jul, 2024
Ali Bin Ali
1 Jobs Openings
Job LocationDoha, Qatar
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

OBJECTIVEThis individual contributing role uses technical expertise to ensure effective provisioning, installation, commissioning and handed over of new biomedical equipment in hospitals, clinics and health centers as per his/ her assigned equipment and coverage area. Uses technical expertise to ensure effective service and maintenance of under-service contracts and assigned biomedical equipment as per company/ department guidelines and manufacturers recommendations.To be able to integrate mechanical/ electrical/ electronic/ computer skills, experience and related education to keep medical equipment up and running in the eyes of doctors, nurses, end-users and hospital/ clinic administrators.KEY RESPONSIBILITIES

  • Ensure customers daily technical complaint and issues on medical equipment have been address to in a properly manner.
  • Identify medical equipment specification, conduct installation, commissioning and handed-over of new medical equipment effectively.
  • Carry-out planned and unplanned preventive and corrective maintenance of medical equipment as assigned.
  • Provide technical support to sales team on customers technical issues such as determining pre-installation requirements and end-user training on equipment operation.
  • Completes the needed documentation and service reports and participates in department planning and strategies as required to achieve company goals.
  • Always updated on all maintenance contracts preventive maintenance schedule.
  • Provide technical support/ assistance, efficient and effective service & maintenance to all customers calls to ensure their satisfaction & trust.
  • To monitor, perform and ensure scheduled periodic preventive and corrective maintenance in a timely manner.
  • Establish very close relationship with key customers, especially with VIP clients.
  • Provides inputs and participates in department planning and strategies to achieve department goals.
  • Participates in the implementation of short-term strategic goals of the department.
  • Determine service priorities and time tables, allocate the needed resources/ tasks.
  • Ensure proper managing of the initial call from the customer.
  • Effectively communication skills to engage the customer and start service experience.
  • Follow-up with customer regarding outstanding issues.
  • Works with all personnel and outside contacts to satisfy clients and achieve company goals.
  • Gathers & derives knowledge & experience of the technical aspects of Biomedical Equipment in order to analyze issues and find solutions.
  • Identifies & proposes effective technologies in order to satisfy customer requirements & issues.
  • Constantly strives to identify new techniques in working with medical equipment to improve its performance, resolving system issues efficiently and reducing downtime.

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