| Job Location | Doha, Qatar |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Information Technology |
| Functional Area | Not Mentioned |
- Provides AV support to users in all University classrooms, meeting room, auditorium, hallways, activity areas and others.- Attends Various QU events to provide on-site AV support and services.- Ensures service requests and associated resolutions are completely and accurately documented within the help desk software for follow-up, reporting and reference purposes.- Ensures compliance with help desk standards and operating policies and procedures.- Keeps abreast of policy and procedural changes and projects that affect IT services and the help desk function within the University and the IT Services department.- Maintains the security and confidentiality of any proprietary or sensitive information or data in any medium regarding the Qatar University or its students, faculty, or staff.? Accessing or disclosing such information or data must be deemed necessary for the performance of one?s job responsibilities and must be authorized by the employee?s supervisor.- Perform other tasks and duties that may be occasionally required in order to meet the requirements of the role and the aims of the University.
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