Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Deal with all issues that arise from staff or customers (complaints, grievances etc)
Establish close relationship with key customers, especially with Royal Protocol and VIP clients. Act as the high level contact with key clients, and become their trusted consultant and advisor for product related matters.
Create new value for clients to meet their unexpressed needs through nnovative approaches in merchandise display, product range and costing of goods.
Report on buying trends, customer needs, profits etc
Propose innovative ideas to increase market share
Be a shining example of well behavior and high performance
Fostering an environment where diverse people can work creatively and productively together. Coach sectional teams on ways of engaging effectively with different cultures and styles.
This involve interaction with management, participates in selection of new staff,and provides recommendations for potential promotions.
Analyze Staff daily performances and take corrective action when required.
The position operates within a complex regulatory environment and dynamics socio-cultural environment.
Works in a fast paced retail environment, requiring constant adaptation to the various customers needs, as well as dealing with the local regulatory authorities.
