Expand the companys market share by increasing sales for B2B, B2C through promotion of floral and indoor plant design and supply.
Expand the companys market share by promoting and selling floral designs and Wedding and Event packages to hotels, corporate and individual institutions.
Maintaining an outstanding rapport with our esteemed clients and partners while closely working with the Operation Team to ensure meeting and exceeding our clients expectations.
Make sure that accounts have fresh flowers and indoor plants every day and enhance the relationship with all accounts staff for more events bookings from the concierge and events teams.
Build a strong relationship with the client to fully understand their needs.
Monitor client satisfaction level and follow up on their feedback.
Visit accounts daily to ensure proper delivery of orders, check all locations for freshness and design standards, and provide feedback to the florists immediately.
Ensure profitability of accounts within target margins.
Implement policies and procedures to ensure that company standards are met at all times.
Present & sell the Banquet and Concierge Albums, Events, Christmas, Ramadan and special occasions to the concerned teams in the accounts in order to increase the revenue flow.
Attend weekly meeting in the office with Operations Manager and Senior Florists in order to discuss issues, ideas, suggestions, packages, events etc.
Prepare & manage the Fixed & Variable Packages with assistance with Operations Manager.
Ensure that all relevant reports are submitted to the direct manager.
Answering through emails any request and working closely with the team to ensure clients are satisfied.
Ensure all events are ready and prepared and plan all plans and activities to make sure smooth operations.
