| Job Location | Dammam,SaudiArabia |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | CustomerService/Telecalling |
| Functional Area | Not Mentioned |
Customer Care Representative/ExecutiveJob Location : DammamResponsibilities Customer Service Responsibilities list:? Manage large amounts of incoming phone calls? Identify and assess customers? needs to achieve satisfaction? Build sustainable relationships and trust with customer accounts through open and interactive communication? Provide accurate, valid and complete information by using the right methods/tools? Meet personal/customer service team and call handling quotas? Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution? Keep records of customer interactions, process customer accounts and file documents? Follow communication procedures, guidelines and policies? Take the extra mile to engage customersRequirements :? Excellent communication and presentation skills? Ability to multi-task, prioritize, and manage time effectively? Experience: Minimum 5 Years? He must have experience in same field? He must have good relationship with supplier for spare parts as well as well knowledge about outsource workshop? He should follow the accident case with customer and assist customer to get NAJM/Police report and will follow with service and insurance department to close this issue at earliest? Nationality: Indian
Keyskills :
Goodcommunicationskills
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