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Technical Support Specialist

3.00 to 5.00 Years   Cairo - Egypt   23 Nov, 2019
Job LocationCairo - Egypt
EducationAny Graduation.
SalaryNot Mentioned
IndustryConsumer Durables / Consumer Electronics
Functional AreaNot Mentioned

Job Description

Looking for Technical Support Specialist will responsible for:? Identifying hardware and software solutions.? Troubleshooting technical issues.? Diagnosing and repairing faults.? Resolving network issues.? Installing and configuring hardware and software.? Speaking to customers to quickly get to the root of their problem.? Providing timely and accurate customer feedback.? Talking customers through a series of actions to resolve a problem.? Following up with clients to ensure the problem is resolved.? Replacing or repairing the necessary parts.? Supporting the roll-out of new applications.? Providing support in the form of procedural documentation.? Managing multiple cases at one time.? Testing and evaluating new technologies.? Conducting electrical safety checks on equipment.job requirements3 to 5 yearsNot Specified at leastConsumer Services Food Services/Restaurants/Catering

Keyskills :
Technical Support Specialist

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