| Job Location | Cairo - Egypt |
| Education | Bachelor of Arts(Communication). |
| Salary | Not Mentioned |
| Industry | Retail |
| Functional Area | Not Mentioned |
Service Community Admin accounts, processing concerns and complaints, escalating when necessary.? Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate.? Produce reports on relevant moderation statistics, issues and outcomes? Regularly feedback insights gained from community moderation into the Social Media team? Monitor all industry and company information and news to anticipate potential issues? Define most important social media KPIs? Manage and oversee social media content? Measure the success of every social media campaign and social media agency performance? Stay up to date with the latest social media best practices and technologies? Work with the social media agency to ensure content is informative and appealing? Collaborate with Marketing, Wholesale and Commercial teams? Monitor SEO and user engagement and suggest content optimization? Resolving consumers complains and inquiries efficiently and effectively.? Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.job requirements3 to 5 years
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