| Job Location | Cairo |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
Employment: Full Time DESCRIPTIONMonitor the order flow and secure a qualitative information flow to concerned partiesMonitoring and evaluation of all order issues.Responsibility for managing customer order activity through the order fulfillment cycle.Other duties less defined in scope relating to material availability.Tackle the day-to-day workload and manage competing priorities.Effective communication with other departments as needed.Managing the marketplace sellers performance in order to increase the fulfillment ratio.Managing the customer order process and working with other aspects of the operations team to ship all orders on time.Direct, optimize and coordinate full order cycle.Resolve problems concerning transportation, logistics and customer issues.Collaborate with other departments to integrate logistics with business processes.Work collaboratively with other internal departments to quickly resolve customer concerns.Participate in special tasks and perform additional duties as required.Contribute ideas and innovations to improve upon existing systems, work processes and procedures. REQUIREMENTS: BASIC QUALIFICATIONSExcellent verbal and written communication skills.Decision-making skills and using prior experience and knowledge of company policies and procedures to resolve non-standard problems.High customer service orientation.Ability to communicate at different levels.Ability to both work effectively in a team and independently.Good problem-solving as well as organizational skillsHigh quality standards.Helpful, dependable, meticulous, and organized.Good experience in Microsoft Office.Ability to prioritize workload and manage a high volume of orders.PREFERRED QUALIFICATIONSPreferred Education: Bachelors degree.2+ years of experience preferred.Previous experience as an Order Management Specialist, Order Management Representative, or Customer Fulfillment Specialist.
Keyskills :
Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.
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