| Job Location | Cairo - Egypt |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | Logistics / Transportation / Warehousing / Courier |
| Functional Area | Not Mentioned |
Job DescriptionTo ensure that OM customers are served from/in the managing branch; to ensure that the right data is entered in the right place at the right time. Our systems must reflect reality in that they must show the true location of the freight and associated POs.Major Duties and Responsibilities? Ensure smooth and timely freight process flow? Ensure accurate and timely data entry into our operating system? Track and trace Order Management files? Ensure timely clearance and delivery of freight to customer for Import shipments? Ensure documents are sent timely and arrival notices communicated to destinationfor Export shipments? Ensure accurate and timely client and vendor billing? Interact with our customers in arranging their international shipments, meetingcustomer service standards.? Meet compliance at all times to regulations. This includes internal policiesand procedures such as Operational Process Standards (OPS) and externalgovernment regulations or customer s policies / requirements.Understanddepartment process flow, constantly looking for areas of improvedefficiency? Ensure all customers standard operating procedures are followed and updated inthe SOP? Meet KPI standards, as per the company s proceduresQualifications? 6 months to 1 year related experience and/or training; or equivalentcombination of education and experience? Understanding of ocean documentation process a plus? Pro-active and strong organizational skills? Good computer skills (Excel, Word, PowerPoint)? Hazardous Materials certification (preferred)? Fluent in English
Keyskills :
Order Management - Agent
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