| Job Location | Cairo - Egypt |
| Education | Bachelor of Technology/Engineering(Computers, Other Engineering). |
| Salary | Not Mentioned |
| Industry | Consulting / Management Consulting / Advisory Services |
| Functional Area | Not Mentioned |
Role Purpose? To provide technical expertise in Network operational support for core IT Infrastructure within agreed business service levels.? To provide consultancy service in network for business operating? To provide resolution to business critical incidents and requests within agreed SLA s. They are also expected to provide knowledge transfer and support to junior members within the group. with proven problem solving skills.Key AccountabilitiesOperational Support? Proactively ensure network performance is within defined performance matrix and highly available? Network capacity to be maintained at all times for predictive growth? Network are to be secured with latest updates and patches as per the Patch Management Policy? Execute proactive measures to reduce unplanned downtime? Plan and execute Disaster Recovery (DR) drills for critical network connections and devices to ensure business continuity.Incident & Service Request Management? Resolve assigned Incidents and Service requests within agreed SLA s? Responsible to handle business critical incidents, engaging vendor and coordinating with other teams for speedy resolution.? Prepare root cause analysis and implement remedial measures to avoid recurrence of the incident? Assist cross functional team for speedy resolution of Incidents.Other Key Responsibilities? Maintain documentation of network architecture and configurations? Conduct periodic knowledge transfer session for Systems Engineers and other horizontal teams.? Identify and provide mitigating options for Infrastructure related risks.? Work closely with network consultant and development teams to ensure network plans and designs are up to standards and meet the business requirements.job requirements3 to 5 yearsNot Specified at leastBusiness Services - Other Computer Networking Consulting Services
Keyskills :
Network Engineer
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