| Job Location | Cairo - Egypt |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | IT - Hardware & Networking |
| Functional Area | Not Mentioned |
Typical L1 agents are trained to handle a few dozen of the most basic use cases. In our organization, as an L1 agent, you will WOW the customer with your deep knowledge of the product covering hundreds and hundreds of use cases.? L1 Agents have excellent customer service, exceptional communication skills and have a desire to continually be challenged in learning new products. L1s are expected to quickly resolve a customer issue or escalate to other groups if beyond their scope.job requirements1 to 3 yearsNot Specified at leastComputer Software Human Resources
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