| Job Location | Cairo - Egypt |
| Education | Bachelor of Science(Computers). |
| Salary | Not Mentioned |
| Industry | IT - Software Services |
| Functional Area | Not Mentioned |
Provide technical software and hardware support across the company.? Respond to phones and emails of employees seeking technical assistance on computer systems, answer queries, and offer advice to solve problems.? Install and configure computer hardware, software, systems, networks, printers and scanners? Perform in-person or remote troubleshooting through running diagnostic programs to resolve problems.? Remotely accessing hardware or software for employees to make changes and fix problems.? Provide for the implementation, configuration, deployment, and support of systems, including, but not limited to client computing devices and servers? Set up accounts for new users and teste new technology.? Administers multiple maintenance functions of the web-based CRM (Customer Relationship Management) with a primary goal of ensuring data integrity.? Protect customer data from outside infiltration through encryption, secure data storage, and other necessary means.? Maintain confidentiality and security of company documents and customers.? Report system downtime and performance issues to the CEO.? Ensure to follow standard operating procedures and meet service level agreements.? Offer suggestions for possible upgrades and changes within the IT department? Connects users to networks and provides initial training in facilities and applications.? Administers e-mail and anti-virus systems.? Assists in research and procurement of computer accessories and supplies.? Performs other duties as assignedjob requirements1 to 3 yearsNot Specified at leastInformation Technology Services
Keyskills :
IT Specialist
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