| Job Location | Cairo - Egypt |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | Call Center / BPO / KPO / Outsourcing |
| Functional Area | Not Mentioned |
Lead internal processes in HR Payroll? Ensure missing scope in agreements and headcount limits are communicated to management.? Ensure any social insurance or labor office issues are handled with limited fines.? Ensure Senior in the team communicates any changes / updates in tax laws, social insurance, ER fund, as? quickly as possible, and manage changes in software formulas where applicable.? Generate topics for News Letter and write up to 6 within the year.? High level reviews.? Ensure that Juniors are getting all the trainings required.? Ensure holiday plans for everyone is planned ahead in payroll team quarterly and monitor balances.? Review with HR and Payroll Manager and re-work if necessary checklists and processes of payroll division.? New clients handling A to Z. Once agreement is signed needs to take over and raise any issues.? Ensure work permit process is handled properly by the team. Quotas to plan ahead to cover work permit requests in progress. Close out when expat work is finalised.? Ensure work permit expat tax certificates are provided annually for expats.? Handling skype calls, conference calls with clients and solve problems without assistance? Two months before year ends, reassess medical insurance. Make research what exists in the market, provide comparisons with one we already have and suggest your ideas to Finance & Operations Manager.? Every six months go through process, make check lists, re-assess and suggest changes to Finance & Operations Manager.? Review job descriptions of your team and suggest appropriate updates.? Ensure evaluations are done at every level as provided by management.? Provide summaries about the payroll clients, revenues per client ratios of co employees with payroll clients; report monthly with notes on each one with pending cases.? Prepare and execute needs assessment for staff, arrange feedback, promotions and suggestions.? Prepare clients allocation, distribute clients equally to Juniors and frequently rotate clients.? Manage from the time an agreement is signed through the whole process.o Recruiting:? Understand client needs at beginning of assignment, arrange meetings.? Ensure database is populated with CVs for each basic titles, summary/totals per title, updated regularly.? Manage recruiting process with Recruitment Executive.? Provide management with required reports on recruitment updates. o Pre-Sales:? Approach current Keys clients to explain we handle recruiting.? Approach current Keys clients to get recommendations for new client sales.? Respond to potential client queries by email.Agreements:? Prepare client agreements based on proposals sent by Management, ensure client signs, forward to? Finance/Payroll teams.? Ensure standard agreement and terms of business area is not amended or changed unless with? Management approval.job requirements6 to 8 yearsBachelor's Degree at leastHuman Resources Outsourcing/Offshoring Recruitment and Staffing
Keyskills :
HR Payroll Personnel Division Leader
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