| Job Location | Cairo - Egypt |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | Banking / Financial Services / Broking |
| Functional Area | Not Mentioned |
Responsibilities: (preferred in DWH field)? Discuss all production support aspects with application development management? Provide technical support for several applications and troubleshoots issues? Develop relations with business community and the out sourced service providers .? Planning and coordinating the resources and capabilities required to design new or changed services .? Planning and managing support for incident management tools and processes .? Provide additional support to existing production support procedures.? Arrange, assign, adjust and monitor shifts to have appropriate coverage .? Allocate support staff (first- and second-line) to resolve problems/incidents .? Improving the effectiveness and efficiency of service design activities and processes .? Driving the efficiency and effectiveness of the incident management process.job requirementsMore than 1 yearNot Specified at leastBanking Computer Networking Computer Software
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