| Job Location | Cairo - Egypt |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | IT - Software Services |
| Functional Area | Not Mentioned |
Document all call information according to standard operating procedures.? Complete call logs and reports.? Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.? Recognize, document, and alert the management team of trends in customer calls.? Answer incoming calls and respond to customer s emails.? Manage and resolve customer complaints.? Route calls to appropriate resources.? Research required information using available resources.? Other duties as assigned.job requirements1 to 3 yearsNot Specified at leastAutomotive
Keyskills :
Customer Service Representative
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