| Job Location | Cairo - Egypt |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | Oil & Gas / Petroleum |
| Functional Area | Not Mentioned |
CSR's main task is to offer full range of customer service to assigned Employer's Clients. Full range of customer service includes handling of Parts sales, communicate with customer to check customer needs. The offered customer service should be of highest quality - accurate, polite, and competent.CSR's work duties can as well include data input to Clients' programs and other back office tasks. The tasks should be made on first opportunity, precisely, without mistakes.Additional responsibilities may be added as the needs of the business change and expand.DUTIES & RESPONSIBILITIESEnsure Achievement of organization sales targets through direct product engagement. Focus is on achievement of sales targets through direct/indirect influence on customers. Covers all aspects of sales, including strategic and product planning, tenders, account management, training and sales support.Conducts sales activities from a defined office location, generally via telephone. Sales typically focused on expanding relationships with existing customers by handling inquiries (inbound/outbound), processing orders and selling/promoting additional products and/or services.Qualifications:SKILLS & EXPERIENCE REQUIREDStrategic? Able to understand, evaluate and apply technical information and functional skills (Functional & technical)? Capable of keeping abreast of an evolving portfolio of products, services and systems (Technical learning)? Has solutions and suggestions that are effective in addressing the problem at hand (Problem Solving)Operating? Able to apportion time effectively to complete tasks (Time management)? Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks (Informing)Energy and Drive? Will be energized by challenges and drawn towards opportunities (Action oriented)Personal and Interpersonal? Imbued with a strong sense of customer focus (internal/external) (Customer focus)? A candid team player who collaborates with peers to solve problems (Peer relationships)? Will hear people out and absorb the speaker's message before responding or acting (Listening)
Keyskills :
Customer Service Representative
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