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Customer Service Agent

1.00 to 2.00 Years   Cairo - Egypt   15 Oct, 2019
Job LocationCairo - Egypt
EducationAny Graduation.
SalaryNot Mentioned
IndustryOther
Functional AreaNot Mentioned

Job Description

We are searching for entry level and executive/director employees for our Logistic company. The logistic company is part of our mother company Fine Touch Group. The logistics company will soon enter the market in Egypt, regarding the marketing strategy the logistics company name is not announced yet.Job Purpose:Business planning framework responsible for making sure products reach their destinations safely, securely, and on-time. Part of supply chain management in charge of governing transportation efforts. Includes a range of professionals from logistics coordinators to truck drivers, warehouse managers to dispatch professionals. Job duties vary by occupation and the materials or products managed? Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion? Document all inquires, requests, resolutions, and follow-up tasks? Display a courteous and empathetic attitude to all customers? Perform research to answer customer inquiries and requests? Grow existing customer accounts through exceptional customer service and effective sales techniquesjob requirementsMore than 1 yearNot Specified at leastBusiness Services - Other Consumer Services Logistics and Supply Chain

Keyskills :
Business Services

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