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Call Center/Customer Service Agent - Offshore Account

1.00 to 3.00 Years   Cairo - Egypt   09 Nov, 2019
Job LocationCairo - Egypt
EducationAny Graduation.
SalaryNot Mentioned
IndustryTelecom / ISP
Functional AreaNot Mentioned

Job Description

Fluent English Customer Service Representatives are needed for a new Offshore account (USA)? Answering incoming calls in a timely manner.? Following call center scripts when handling different topics.? Identifying customers needs, clarify information, research every issue and providing solutions? Manage and resolve customer complaints.? Provide customers with service in a friendly, confident and knowledgeable manner.Working Conditions? Location: Shoubra, A3'a Khan Towers? Fixed working hours:? 1:00 PM 9:00 PM (Female)? 3:00 PM 11:00 PM (Male)? 11:00 PM 07:00 AM (Male)? Fixed 2 Days Offjob requirements1 to 3 yearsNot Specified at leastBusiness Services - Other Consumer Services Telecommunications

Keyskills :
Call Center/Customer Service Agent - Offshore.

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