| Job Location | Cairo - Egypt |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | IT Software |
| Functional Area | Not Mentioned |
Remotely, provide first-level technical support for all equipment and software concerning Aloha Software? Troubleshoot and respond to desktop, Server, and network issues and support system problems/requests by providing detailed resolutions to customers in a timely manner.? Effectively handle POS support calls from initiation to resolution, and escalating issues appropriately? Proactively monitor and address system failures and use your technical knowledge and troubleshooting skills to solve user issues? Troubleshoot and diagnose hardware, software, network problems, and performance of systems affecting end-users and provide solutions? Perform various project-related tasks as needed, maintain passwords, data integrity, and file system securityjob requirements1 to 3 yearsBachelor's Degree at leastComputer and Network Security Computer Software Information Technology Services
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