| Job Location | Bahrain |
| Education | Diploma |
| Salary | Not Mentioned |
| Industry | Secretary / Front Office |
| Functional Area | Not Mentioned |
Objective:The position is responsible to welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instruction.Maintains security by following procedures; monitoring logbook and issuing visitor badges.Key Responsibility:Serve visitors by greeting, welcoming, directing and announcing them appropriately.Answer, screen and forward any incoming phone calls while providing basic information when needed.Receive and sort daily mail/deliveries/couriers.Maintain security by following procedure and controlling access (monitor logbook, issue visitor badges).Update appointment calendars and schedule meetings/appointments.Perform other clerical duties such as filing, photocopying, collating, faxing etc.Perform other duties (i.e., gate pass application, salary certificate and NOC request).Record Management:Assist in OHC requests for designated staffs.Maintain accurate records for the OHC requests.Processing the VIP Tags (Cancellation and Activation)Updating the tracking sheet.Confidentiality:Handle sensitive information with discretion and professionalism.Customer Service:Handle inquiries and provide accurate information.Resolve basic complaints or escalate as needed.Office Organization:Maintain a tidy and welcoming reception area.Ensure office supplies are stocked and organized.Internal Communication:Relay important messages or information to staffs.Assist in distributing internal notices or announcements.Technology Use:Use office software (e.g., MS Office, booking systems).Operate office equipment (e.g., printers, switchboards).Appointment Scheduling:Update calendars and schedule meetings or appointments.Coordinate meeting room bookings or availability.Desired Experience:The ideal Receptionist should have 1-3 years of experience in reception or administrative roles, preferably in a professional office setting.Proficiency in telephone etiquette, customer service, and basic office software (e.g., Microsoft Office).High school diploma or equivalent; additional certification in office administration or receptionist training may be beneficial.Strong communication, organization, and multitasking skills.Friendly demeanor, professional appearance, and ability to remain calm under pressure.
Keyskills :
telephone etiquette customer service and basic office software
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