National HR Specialist | Al Futtaim Group | Bahrain

Job Description

Job Requisition ID:131641Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A?rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the worlds most admired and innovative brands. Al-Futtaim Group?s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.About the Role:Provide high standards of government related and HR operations services to the stakeholders, by ensuring a customer focused approach is implemented, compliance with the country?s laws & regulations and group?s policies.Ensure Government transactions processes and HR operations are carried out with compliance to all group policies.KEY ACCOUNTABILITIES:

• Proactively initiate the renewal, cancellation or new Commercial Registration (CR) processes as and when required to ensure stability of the business legal status.
• Ensure deadlines are met when attending stakeholders? requests related to Sales and promotions, and compliance adherence to the GR Service Level Agreement (SLA).
• Taking accountability during the yearly employees? records updates in GOSI by ensuring highly accuracy measures are followed during the updating process.
• Ensure the government related correspondence (Letters for customs, municipality, etc) are processed on time and in a highly professional manner that reflects the company?s professional standards and values.
• Demonstrate high collaboration standards and develop resilience with the onboarding and offboarding team to ensure high levels of support is provided related to documentation of the related tasks.
• Take ownership and accountability of maintaining employees? personal files and update it accordingly.
• Customer Focus / Collaboration
• Provide employees with a customer service experience that improves the On-Boarding and Off-Boarding experience. Satisfactory levels should be maintained at 90%.
• Corporate Induction need to be delivered as per the schedule
• Each separation case should be closed with mandatory details & documents (EOSB Calculation & Final Settlement signed by employee, all other correspondence to be attached with CRM Case etc.)
• The Analyst is proactive rather reactive and anticipate customer needs & go extra mile to exceed the expectation employees.
• Data Integrity and confidentiality.
• Involve in the UAT testing for any system changes
• Adherence to policy rules while dealing with cases (obtain necessary approvals wherever required) 100%
• Manage employee file archiving.

About You:Minimum Qualifications and Knowledge: A university graduate majoring in Management or a relevant discipline. CIPD qualification is a preference.Minimum Experience: 2 to 3 years of relevant experience in Government and HR operationsJob-Specific Skills: Knowledge of Shared Services ethos, local Labour regulations & excellent computer skills. Effective communication and excellent people management skills are a must.Behavioural Competencies:

• Experience in a multi-national, multi-cultural environment, to demonstrate strong communication skills in a diversified work environment
• Demonstrate a reasonable level of problem-solving skills.
• Collaboration: willing to collaborate with team members and go the extra mile to achieve the common shared objectives of the team.
• Ethical practice: demonstrate ethical behaviour and practices that include but not limited to respect, transparency and honesty when dealing with people, and act as an ambassador of group?s code of conduct.
• Customer focused: apply a business and customer focused approach to satisfy the main stakeholders.
• Passion for learning: maintain a record of continued learning and development, through iGROW, or any other learning resource.

We?re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.Before you click ?apply?: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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