| Job Location | Bahrain |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling IT - Hardware |
| Functional Area | Not Mentioned |
VAM Systems is a Business Consulting, IT Solutions and Services company.VAM Systems is currently looking for IT Helpdesk Agent for our Bahrain operations with the following skillsets & terms and conditions:Required experience: 4 yearsSkills•Helpdesk agent with Helpdesk and customer services experience of more than 4 years of experience in Health care sector•24/7 Support•Support more than 9000 Employee•Proficient in both written and spoken Arabic & English language•Effective communication skills•Problem-solving and critical thinking•Dealing with difficult customers•IT knowledge of computer hardware and software•Documentation and Knowledge Base.•Creating and maintaining a knowledge base.•Generating and maintaining KPI Reports for Helpdesk ticketsSkills & Qualifications•ITIL Foundation•Health Care system experience•Customer Service certificate•Communication Skills•Reporting skillsTerms and conditionsJoining time frame: (15 - 30 days)The selected candidates shall join VAM Systems - Bahrain and shall be deputed to one of the leading organization in Bahrain.Should you be interested in this opportunity, please send your latest resume at the earliest
Keyskills :
helpdeskITIL
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