| Job Location | Bahrain |
| Education | Diploma;Graduate |
| Salary | Not Mentioned |
| Industry | Secretary/FrontOffice |
| Functional Area | Not Mentioned |
Hotel ReceptionistJob Location : BahrainSpecific Duties and Responsibilities?To greet smile and welcome guests to the hotel?To provide an efficient and friendly check-in according to company directives?To handle guest requests ensuring that all matters are dealt with efficiently and promptly taking preference over administrative tasks.?To inform all relevant departments regarding special guest requests?To be fully aware of hotel room rates, availability, promotions, services and facilities.?To be fully aware of the hotel?s selling status in order to maximize room occupancy, average room rates and additional revenue.?To act efficiently as a general cashier as detailed in the FO SOP manual.?To take reservations for accommodation according to company policy.?To deal efficiently with all tasks delegated by the FO in charge as detailed in the SOP manual?To be aware of specific daily functions and events as detailed in the forecasts, in order to deal efficiently with guest enquiries.?To liaise with Shift leader and Housekeeping to ensure an efficient supply of rooms?To ensure that telephones are answered quickly and efficiently following company directives and FO SOP manual?To accept cash, approved credit cards, travelers checks and foreign currency following set guide lines and polices laid out in the company directives and FO SOP manual?To inform guests of the facilities within the hotel. To promote the Food and Beverage outlets to increase internal revenue, provide guests with details on local information and activities as required.?To operate the safety deposit box system?To be responsible for the daily ring around sheet when the hotel is forecasted over 80% occupancy?To carry out a smooth and efficient check-out to encourage return guests?To be responsible for the clearing of the departure Box?To print out a list of departures still to check-out liaising with Housekeeping to clear all departures in Pro Logic?To be able to complete all daily tasks laid out in the Reception Check-lists?To be responsible for a cashiering float in accordance with company procedure and to inform any overage/shortage to the Shift Leader/Duty Manager.?To know the correct way to upsell, creating the opportunity to maximize revenue.Requirements :?Need experience?BAHRAINI ONLY
Keyskills :
ReceptionistgreetingvisitorshelpingthemnavigatethroughanofficeMSExcelWordOutlook&PowerPoint.
© 2023 HireeJobsGulf All Rights Reserved
